Work Request Forms

Cable Issues

For assistance with setting up your cable channels, please contact your Resident Assistant, Graduate Hall Director, or Residence Hall Coordinator. 

If you are having problems with the cable connection, visit this FAQ page first.  For additional assistance, contact the Information Technology Services Helpdesk:

In Person: Otto Olsen 115, 8:00 AM - 5:00 PM, Monday - Friday.
By Phone: 308.865.8363
Chat Live: 24/7 session.
Online: Helpdesk Online Request Form

Custodial & Facility Issues

For issues with your residence hall room, bathroom (suite or community), common area, or custodial needs, use this form.  Please ensure the correct room space is selected from the drop down menu.  In rare cases, if you do not know the specific space choose BLDG (Entire Building).  If this is necessary, be specific in the Request box so that Facilities personnel can understand the area you are referencing.  

Examples of work requests can include issues such as light bulb replacement, door hardware, air conditioning/heating, plumbing, electrical, carpentry, pest control, common area cleaning, ice machines, and appliance service (common kitchenettes and Antelope/Nester suites only).  Please note that during seasonal transition periods, air conditioning/heating adjustment in buildings is limited based on long-term forecasts.

Furniture Repair & Replacement

For issues with the furniture provided in your room including bed, chair, desk, dresser, loft kit, mattress, MicroFridge, and side table, submit a Furniture Repair/Replace Form.

Antelope/Nester and Village Flats residents may also use this form for furniture provided in the suite including armchair, coffee table, dinette stools, and sofa.

When submitting a request, be ready to submit the Residence Life Barcode Number that is associated with your furniture item. This number is located on a white sticker that looks like this:

Residence Life Barcode Number

For work requests other than the aforementioned furniture pieces, complete the embedded form on the 'Facilities' tab of this page.

Internet Connection Issues

To connect to the wireless network follow the UNK Wireless instructions.  For additional assistance, contact the Information Technology Services Helpdesk:

In Person: Otto Olsen 115, 8:00 AM - 5:00 PM, Monday - Friday.
By Phone: 308.865.8363
Chat Live: Start a session.
Online: Helpdesk Online Request Form

Washer/Dryer Issues 

To report malfunctioning or broken machines, submit a work request.  Include the Machine ID (located on the washer or dryer) with your service request.

By Phone: 1-800-762-3452