Pinnacle is a web-based billing and service management system that helps departments manage telecommunications services more effectively. Pinnacle provides on-demand access to service records, usage detail, and expense reports. 

Some of the features and benefits of Pinnacle include:

  • Insight into telecommunications expenses with timely business intelligence.
  • On demand auditing of service location, ownership and use.
  • Consolidation of telecom service charges into one bill.
  • Elimination of paper reports.
  • A historical record of expenses.

For access to Pinnacle please contact the UNK ITS Helpdesk.

For assistance with Pinnacle, consult the user guides below or contact the ITS Helpdesk.