Billing & Rates

Current prices for landline and cellular services are provided below. Detailed billing statements and service records are available in Pinnacle.

Landline Services

Monthly Recurring Charges
Type Description Amount
Centrex-Admin Administrative analog service. Limited applicability for special equipment (e.g., fax machines, legacy conference phones). $21.50
Centrex-Res Residential analog service. $5.00
VoIP-Softphone VoIP service with softphone (Jabber). $18.00
VoIP-7841 VoIP service with 7841 phone. $21.50
VoIP-8851 VoIP service with 8851 phone. $26.50
VoIP-Other VoIP service is available in many combinations. Email its-unk-telecom@nebraska.edu for more information. $$$

Usage Charges
Type Description Amount*
Directory assistance Calls to 411 directory assistance service. $1.50-$2.00/call
Domestic long distance Calls outside the local calling area. $.026/min
International long distance Calls outside the contiguous United States. Rates vary

*USF fees apply to most usage charges. FUSF on long distance appears as a separate charge; NUSF is combined.

Move, Add, Change (MAC) Charges
Service Description Amount*
Centrex Centrex MAC requests are performed by the local telco Frontier. Charges can total from $14 - $106. up to $106
VoIP VoIP MAC requests are performed by ITS staff. Charges range from $10 - 25 depending on complexity. $10-25
Other Certain requests do not incur a charge. These include voicemail passcode resets and service disconnect orders. $0

Cellular Services

Nationwide smartphone plan
Plan features
  • unlimited nationwide mobile-to-mobile and night & weekend calling minutes
  • no domestic roaming or long distance charges
  • Unlimited data allowance and domestic text, picture, and video messaging.
Plan Monthly Recurring Charge*

400 Anytime Minutes

$49.99

600 Anytime Minutes

$62.99

1000 Anytime Minutes

$74.99

Nationwide basic phone plan
Plan features
  • unlimited nationwide mobile-to-mobile and night & weekend calling minutes
  • no domestic roaming or long distance charges
  • 100 text, picture or video messages
Plan Monthly Recurring Charge*

400 Anytime Minutes

$29.99

600 Anytime Minutes

$42.99

1000 Anytime Minutes

$54.99

*Note that taxes and fees of approximately 15% are in addition to the base rates listed. For example, the total cost of the 400 anytime minute smartphone plan is around $57-$60 per month.

Visit http://www.psc.nebraska.gov/telecom/pdf/consumer/telephone_bill_charges.pdf for more information on surcharges and taxes that may appear on your bill.