Tech Tips

Copying from Word and pasting to any Blackboard text box may cause problems

Although we--Information Technology Group highly encourage you to write in a word processor such as Microsoft Word and save a local copy of what you post in Blackboard, copying / pasting from Word into any Blackboard text field can cause problems. This issue may arise when pasting into announcements, items, test questions, discussion boards, blogs, journals, Grade Center feedback, and email — Actually, anywhere on Blackboard that you find a text editor box, this issue may arise.

Color Coding the Grade Center

The Instructor is able to build rules to apply color to the cells in the Grade Center grid, either by grade or status. Adding color rules to the Grade Center provides visual indicators to help instructors interpret information quickly.

Bb Discussion Board Example

Blackboard Discussion Board: An example of text that you might use to introduce your students or organization members to the discussion board. This tech tip is an example created from ideas we have received from many of the faculty here at UNK!

Assignment Mode Allows Multiple Attempts in Blackboard 9

In Blackboard 8, if you wanted to have your students turn in a draft of a paper and receive feedback and partial credit, you would need to delete the first paper they turned in so you could allow them to turn in the final paper. NO LONGER! In Blackboard 9 you will be able to set up an assignment and set it for unlimited attempts or you can specify the number of attempts you will allow. Blackboard 9 keeps all of the attempts that were turned in so you can go back if needed to an earlier attempt.

Bb Grade Center and Hiding Grades

The "Hide Column" does NOT hide the grade column from your students! When you click on "Hide Column" in the Blackboard Grade Center, you are only hiding the column from yourself in the Full Grade Center view. This is useful for a faculty member if you have numerous columns that are already graded and you just want to get them out of your way so that you don't have to scroll so far to the right to see the next grade column. Learn how a faculty member can hide the grade column from the student. . . .

Avoid Special Characters and Unnecessary HTML Code

In Blackboard, avoid special characters and unnecessary HTML code. Some special characters will cause problems in your Blackboard course if used in the titles of files, items, discussion board forums, threads or posts, announcements, tests, etc.

Blogs in Education

The term “blog” is short for "Web log." Blogs are web based journals that are frequently updated and are shared with other readers who can respond with comment(s).

Change Blackboard Colors and Themes

You can quickly change your course themes or colors in Blackboard.

Course Copy in Blackboard

Course copy in Blackboard is an easy way to transfer some or all of your course materials from an existing course to a new course. Important tips to remember are to first, delete any unnecessary items in your menu bar in your new course before copying. And finally, decide how you want to handle your discussion board threads before copying.

Enroll User

Faculty can add users as instructor or student to their Blackboard course.

Firefox 3.5 Solution for Blackboard in Windows

If you have received the "Invalid File" error message in Blackboard when using Firefox 3.5 in Windows, this may be your solution.

Accessing Blackboard classes using Internet Explorer 8

If you are using Internet Explorer 8 for accessing your Blackboard classes, you could experience some problems. To solve this issue, view the steps to set your Compatibility View Settings in Explorer 8. . . .

Making a Course Available or Unavailable in Blackboard

A course must be made available before students enrolled in the course will be able to view or access the course and its content. However, you may wish to leave a course unavailable during the building process, or make it unavailable after a scheduled course has finished.

Making Your Old Blackboard Courses Unavailable to Students

If you do not want your students to have access to your previous Blackboard courses, you must make those courses unavailable.

New Features in Blackboard, August 2011

New Features in Blackboard, August 2011

The case of the missing course menu in Blackboard

Did you lose your course menu is Blackboard? Do not panic, it is easy to fix.

Use the Latest Version of Firefox with Blackboard

The Instructional Technology Group recommends that you use the latest version of Mozilla Firefox with Blackboard 9.1.

Clear Recent Searches from the Search History in Firefox

Over time, the Search history in Firefox can grow quite large. You can clear items from the Search history.

Pinned Tabs in Firefox

Firefox Pinned Tabs option allows you to always keep your favorite web apps like Blackboard, Outlook Web App (OWA), UNK online phone directory, and/or anything else you want open and just a click away.

Diigo

Social Bookmarking is simply making bookmarks available to a social network. Rather than storing bookmarks on a local computer, the bookmarks are stored in the cloud.

YouTube

YouTube is a video-sharing website. . Most of the content on YouTube has been uploaded by individuals, but media corporations and other organizations offer some of their videos as part of the YouTube partnership program. Unregistered users can watch videos, and registered users can upload an unlimited number of videos.

Go Viral with Qualtrics Surveys!

We love surveys at UNK. A common concern is how to make surveys more engaging in order to drive up response levels. The Qualtrics team has the following suggestions for you.

Qualtrics, Sophisticated online survey made simple

Qualtrics is a private research software company that enables users to do online data collection and analysis. The Qualtrics Research Suite is a good choice for academic organizations. It allows organizations to perform sophisticated research in house, reducing the need to outsource to specialized firms.

S3.Google Translator for Firefox

S3.Google Translator adds the power of automatic translations to your browser! It supports translation of selected text, entered phrase or whole webpage between any of 50+ languages. It can auto-detect foreign language and translate to a desired language.

Add Keyboard languages to Mac

The Mac operating system allows users to enter text in different languages. Users can switch from the default language enabled on the Mac computer to another language and then type in the new language. If users require any assistance with the new language keyboard configuration, they can launch the "Keyboard Viewer" tool to highlight the position of various selected language characters and the corresponding keys on the keyboard.

All I need to know about Java software on my computer!

If you ever had any of the following questions, you must read this tech tip. What is Java technology? Why do I need Java? Is Java free to download? Why should I upgrade to the latest version? Do I need Java to use Blackboard?

Adobe Captivate 5

Rapidly create, smoothly deliver, and easily maintain rich eLearning content by using Adobe Captivate 5 from eLearning suite.

Firefox - Clear Browsing History

As you browse the web, Firefox helpfully remembers lots of information for you – sites you've visited, files you've downloaded and more. All of this information is called your history. However, if you are using a public computer or share a computer with someone, you may not want others to be able to see these kinds of information. Thus, you need to clear your browsing history.

Firefox - Add a Splash of Color to Your Tabs

Colorful Tabs for Firefox is a highly customizable add-on that makes each tab that you open a different color which makes tabs easier to distinguish from each other and it helps to make the active tab stand out against the background tabs.

Apperson: Combine Scanning Sessions for Test or Faculty Evaluations

Combining scanning sessions allows you to group tests or faculty evaluations together so that you can review the overall results of a group of student tests or evaluations.

Firefly: Deleting a Leave Request

UNK Staff: Have you ever posted a leave request (i.e. sick leave, vacation leave, funeral leave) and then a change occurred in your life and you needed to delete the leave request? This tech tip will show you how to delete a request in Firefly.

PC: Personalize Your Desktop Using Background Pictures!

Add a personal touch to your PC with themes and desktop backgrounds. Windows makes it fast and easy to make your PC uniquely your own.

Do Not Become a Phishing Victim

Phishing is pronounced like fishing. Phishing is the criminally fraudulent process of attempting to acquire sensitive information such as usernames, passwords and credit card details by impersonating as a trustworthy entity in an electronic communication.

Update your EASI Password on All of Your Electronic Devices

The authentication to access your UNK email account and UNKSecure wireless is through your EASI password. Your electronic devices such as your smart phone, iPod, iPad, and/ or laptop are constantly sending your EASI password to the server to access your UNK email account and the UNKSecure wireless.

Easy YouTube Video Downloader

Easy YouTube Video Downloader is a Firefox plug-in that will allow you to save video files while on the YouTube web site. You could use these videos in Blackboard if they are less than 100 MB.

Apperson: Instructions to Export DataLink file to Excel

Instructions for exporting the DataLink file to Excel.

The New Facebook Profile

Over the weekend, Facebook unveiled their new profile page of its 500 million-plus users to make it more of a reflection of the users’ real lives and emphasized one of the site's most popular features, photos. Facebook founder and CEO Mark Zuckerberg believes these changes are meant to make it easier for users to tell their story.

Firefly, SAP, Firefox, and Internet Explorer

If you are using Firefox to access Firefly and SAP, do not upgrade to Firefox 4. Currently, Firefox 4 is not compatible with firefly and SAP. Internet Explorer 8 is the officially supported version for Firefly.

Firefox: Update Your Browser - MAC

Firefox is constantly evolving to find ways to make Firefox better at adjusting to the latest security threats. Keeping your Firefox up-to-date is the best way to make sure that you are using the smartest, fastest and – most importantly – safest version of Firefox available. A Firefox software update is a quick download of small amounts of new code to your existing Firefox browser. These small patches can contain security fixes or other little changes to the browser to ensure that you are using the best version of Firefox available.

OpenWith.org

Has someone ever given you a file with a strange file extension and you have no idea what program will open it? Try OpenWith.org. . . . . .

Firefox: Update Your Browser - PC

Firefox is constantly evolving to find ways to make Firefox better at adjusting to the latest security threats. Keeping your Firefox up-to-date is the best way to make sure that you are using the smartest, fastest and – most importantly – safest version of Firefox available. A Firefox software update is a quick download of small amounts of new code to your existing Firefox browser. These small patches can contain security fixes or other little changes to the browser to ensure that you are using the best version of Firefox available.

Convert PDF documents to Word FREE

Have you ever needed to edit a PDF document? If so you’ve probably come to the realization that it isn’t all that easy. It also isn’t free. Adobe Acrobat 9 Pro retails for $449 on Adobe’s website. This program allows you to make simple edits, or export to Microsoft Word format for more extensive work. That gets the job done, but it certainly isn’t free. That’s why I’m going to show you a website that coverts those PDF files for free. Oh, and did I mention it’s literally as easy as 123?

Pin a Program to Windows 7 Task bar

Keep the files and folders you need within easy reach in your task bar. Windows 7 can pin your frequently used programs directly to the task bar for easy access.

Poll Everywhere

Know what your students are thinking and learning right now. Bring interactive social assessment to every classroom by Poll Everywhere for free.

Create astonishing presentations live and on the web with Prezi

Prezi is a web-based presentation tool using a map layout and zooming to show contextual relationships which addresses some of the shortcomings of Microsoft PowerPoint.

Firefox: Do Not Track

Privacy is a pretty big deal at Mozilla. It's a huge part of their mission to keep you safe online and fully in control of your Web. The Web is pretty happy place. However, unfortunately, there are also some individuals out there who don't play nice with people's private information. This is why in the next few weeks, each Friday, in my tech tips, I will write guidelines to help you surf the net securely when you use Firefox.

Firefox: Private Browsing - Mac

This feature does exactly what it says. Turn it on to keep your browser history private from others who use the same computer.

Firefox: Private Browsing - PC

This feature does exactly what it says. Turn it on to keep your browser history private from others who use the same computer.

Qualy BrowserCheck

Qualys BrowserCheck is a cross-platform and cross-browser service that scans the user's browsers looking for vulnerabilities in the browser itself and its plug-ins. This tool will also help you fix the security issues discovered by the scan.

Simplify links to your website

Small URL’s are much easier for users to key into their browser when the URL is printed on a postcard or even when posting a URL to an email, blog, forum or wherever you might want to use your link. Check out these free websites.....

PC: "SNAP" Look at two windows side by side

In the information age, most of us need to collect or compare information from multiple sources, and that often translates to multiple windows on your desktop. Keeping them arranged for maximum visibility and convenience will absolutely save you time, and may even help prevent errors. Snap makes it easy for you to tame all those windows. For instructions,

Malicious Software Features Osama bin Laden Links to Ensnare Unsuspecting Computer Users

The FBI National Press Office released the following on May 3. The FBI today warns computer users to exercise caution when they receive e-mails that purport to show photos or videos of Osama bin Laden’s recent death. This content could be a virus that could damage your computer.

Twenty Five Worst Passwords

Everyone knows it’s important to create strong, secure passwords. Choosing “password” as your online password is not a good idea. In fact, unless you’re hoping to be an easy target for hackers, it’s the worst password you can possibly choose.

Apperson: Start here with Faculty Evaluation

This tech tip will help you to answer some of your questions regarding the faculty evaluations.

What is a Wiki?

Different people have different ideas about what a wiki really is, but whatever angle you look at it, Wiki is a piece of server software that allows users to collaborate in forming the content of a Web site.

The Mystery of the Missing Downloads

Have you downloaded files yet been unable to find them afterward? Have you asked yourself, “Where did my downloaded files go? Why can't I find them?” If you answered “yes” to any of the above questions then, this tech tip is for you.

Beneath the Surface of Wikipedia

Wikipedia is a free, web-based, collaborative, multilingual encyclopedia project supported by the non-profit Wikimedia Foundation. Wikipedia was launched in 2001 by Jimmy Wales and Larry Sanger and has become the largest and most popular general reference work on the Internet. Have you ever wonder about Wikipedia? Or how does information get into Wikipedia? Who creates it? The following short video introduces viewers to what goes on behind-the-scenes of Wikipedia so they can make the best use of what's on the surface.

Wikis & Blackboard

Wikis allow students to work together to build knowledge bases, synthesize research, write papers, and present projects. The good news is that you can use Wiki in Blackboard as a collaborative tool that allows students to contribute and modify one or more pages of course related materials. Blackboard allows your students to create and edit pages while it tracks all changes made by each student for effective collaboration between multiple editors.

Change the level of protection for the Junk Email Filter

While the Outlook Junk Email Filter protects against much of the spam sent to you, no filter can catch every junk message. By default, the Junk Email Filter is turned on, and the protection level is set to Low, the setting designed to catch the most obvious spam. You can adjust the sensitivity of the Junk Email Filter. Messages detected by the Junk Email Filter are moved to the Junk E-mail folder.

Use Outlook to manage multiple e-mail accounts

You can use Outlook to manage multiple e-mail accounts. Before you can send and receive e-mail messages, you first have to set up an e-mail account

Add Bookmarks with a single click in Firefox

Keep better track of the sites you like (and save time) with one-click bookmarking. When you visit a page you would like to remember, just click on the star icon in the location bar. Firefox will add it to your bookmarks list so you can easily find it again.

Be aware of deleting large emails in Lotus notes

One way to clean your email account and reduce the size of your Lotus Notes database is to delete unwanted emails.

Beware of Phishing

Protect yourself against phishing scams by following three simple steps outlined in our tech tip.

Beware of Fraudulent Emails Referencing CDC sponsored State Vaccination Program

CDC has NOT implemented a state vaccination program requiring registration at www.cdc.gov. If you receive an email referencing a CDC-sponsored State Vaccination Program DO NOT click on the link in the email. Clicking on the link puts you at risk of having malicious code installed on your computer.

Lotus Notes Spring Cleaning

In this quick tutorial you will learn different ways to remove unnecessary emails and attachments in order to reduce the size of your LotusNotes account.

Deleting Large Messages in Lotus Notes using the All Documents Folder

In this quick tutorial you will learn the easiest and fastest way to quickly delete large emails and attachments in LotusNots to reduce the size of your LotusNotes account.

Deleting Large Messages in Lotus Notes using the All Documents Folder

Here is a quick step-by-step printable list explaining how to delete your large files in LotusNotes using the All Documents folder.

Replicate and Sync Contacts when Lotus Notes is set to basic

Replicate and Sync Contacts when Lotus Notes is set to basic

Opening a hyperlink in your default browser instead of embedded inside Lotus Notes

Are you having trouble opening up a hyperlink within the LotusNotes client? When one clicks on a hyperlink in LotusNotes, by default the web page is embedded in your LotusNotes client. While this may be working for some, others find this option frustrating. To change this option so that the hyperlink opens up directly in your favorite web browser, follow these steps....

Lotus Notes and Gmail

Question from a reader: How do students get their Lotus Notes email to be automatically delivered to their Gmail accounts? They are great about checking their personal accounts but not so much in regards to their Lotus Notes. Answer: Students can set up their Lotus Notes email to be delivered to their Gmail account. Read on.......

Setting up out of office notification in Lotus Notes

Are you taking a vacation soon? Will you be out of the office for a meeting tomorrow or next week? If so, be sure to complete the Out-of-Office notification in Lotus Notes before you leave. The out-of-office email notification sends an automated reply to incoming email messages while you are away from the office and often reduces the number of redundant email messages you would receive while on vacation.

Replication and Synchronization of Contacts in Lotus Notes

You must replicate and synchronize your contacts in Lotus Notes to migrate your contacts to Office 365. By default, your contacts file is stored locally on your machine. To make sure that you have a current version of your contacts on the server, you must replicate and synchronize the two files. The migration software will access the contacts file on the server

Reboot Your iPad

Did you know you can solve more problems with the iPad by simply rebooting it than any other troubleshooting step? Is your iPad running slow? Reboot it. Does an app quit every time you launch it? Reboot it.

OWA for iPhone and OWA for iPad

Microsoft Office Offers two new apps called OWA for iPhone & OWA for iPad which are used to access the Office 365 email via iPad and iPhone.

17 iPad tips

Watch the above video to learn 1. How to take screen shot of your iPad 2. Slide show 3. Add apps to iPad doc 4. Close running apps 5. Use build in dictionary 6. And mud much more ...

16 iPad Tips & Tricks

Did you just buy a new iPad? Are you frustrated because you don’t know how to use it and where to begin? Click the above link to learn 16 cool Tips and Tricks for iPad.

Add an International Keyboard

Your iPad supports many different characters from around the world. This means you can type your documents in a variety of languages. There are lots of languages available for your iPad and you can easily switch between them.

IOS 6 & Blackboard Learn update

Read about new features of iOS 6 & Blackboard Learn in conjunction with your personal Dropbox.

Creating a Bookmark in Safari

Safari allows you to create a list of your favorite sites that you can access them with a click of the mouse at a later time.

Lock Screen Orientation

The iPad screen switches to either the portrait or landscape view in response to the way you hold the device. You can lock the screen orientation to one view so that the screen doesn't rotate to another?

Misplace Your iPad?

An Easy Way to Recover a Lost iPad, Set your Lock Screen

Viewing photos from iCloud Photo Stream on your Windows PC

With iCloud, when you take a photo on one of your iOS devices, it automatically appears on all your other iOS devices. You may take a photo on an iOS device, or import a photo from your digital camera and iCloud automatically pushes a copy of that photo to your other iOS devices and now it even can push them in to your Picture library on your PC.

Split your iPad Keyboard

Typing on the iPad can be cumbersome and awkward compared with typing on the keyboard or smart phone. It is easy to split your iPad keyboard to make it easier to key.

Tap to scroll back to the top

When browsing a long article, you can tap the link “Back to the top of the article” that is often added at the end of the pages for your convenience. But what about web pages without this link?

iWork for iPad

iWork is Apple’s productivity software suite, which includes Keynote, Numbers, and Pages. The new iWork for iPad suite takes advantage of the iPad’s touch screen input; for example, slides in Keynote, columns in Numbers, and text and graphics in Pages can be rearranged by tapping and dragging your finger.

FINDER TABS

The Finder app is used to add, delete, move, group, sort and view files and folders on your Mac and any external drives you have attached.

Share files with Air Drop

With AirDrop, you can quickly send files to anyone around you—wirelessly. AirDrop doesn't require any setup or special settings—no preferences to change, no passwords to set. It makes sharing with other Mac users as simple as dragging and dropping. Your Mac must have OS X 10.7 Lion or later.

Easy Find App for Mac Users

Do you find that Spotlight Search on your Mac sometimes does not find the file you want? EasyFind may be the answer for you!

Lecture Capture Alternatives for Mac Users (Quicktime)

If you are a Macintosh user and have a newer version of the Mac OSX, you should have the screen capture feature available. Watch the attached video for instructions.

Change the Default Settings

If you don’t like the font Word automatically defaults to when you open a new document, there’s an easy way to change it so that every new document you start has the font setting you want.

5 minute Makeovers for your report with Office 2010

From good to great in under 5 minutes, use Word 2010 programs to transform any reports and grab your audience's attention.

Any Year Personal Calendar

The Microsoft Office any year calendar can easily be personalized by replacing the photos with your favorite photos. It can be used year after year, as it contains a macro that enables you to change the year as well as the start of the week day from Sunday to Monday.

Change the scale of a chart axis value

By default, Microsoft Excel determines the minimum and maximum values for the (y) axis in a chart. You can, however, customize the scale to better meet your needs.

Do I use Access or Excel to manage my data?

Microsoft Office Access and Microsoft Office Excel possess many similarities, which can make it difficult to decide which program you should use. For example, both programs can store large amounts of data, run powerful queries and analysis tools to slice and dice that data. However, each program has clear advantages — depending on the type of data that you are managing and what you want to do with that data. For example, if it is your goal to maintain data integrity in a format that can be accessed by multiple users, Access is your best choice, whereas Excel is better suited for complex numerical data analyzes.

How to insert a check box that can be checked electronically in Word

To include a check box that can be checked electronically within your word document, you must first ensure that the Developer tab is displayed. And then insert the check box. For instructions click on this link.

How to Customize the "Ribbon" in Office 2010

Office 2010 allows the user to personalize their Ribbon! Users may create custom tabs and custom groups to contain their frequently used commands.

Create a hyperlink to a specific location in your Word document

To link to a location in the same document, you must bookmark the hyperlink location and then add the link.

How to Password Protect Sensitive Microsoft Office Files

Microsoft Office allows you to protect your files by adding a password to them. When you password protect a document, no one can open the document unless they have the password.

Convert PDF documents to Word FREE

Have you ever needed to edit a PDF document? If so you’ve probably come to the realization that it isn’t all that easy. It also isn’t free. Adobe Acrobat 9 Pro retails for $449 on Adobe’s website. This program allows you to make simple edits, or export to Microsoft Word format for more extensive work. That gets the job done, but it certainly isn’t free. That’s why I’m going to show you a website that coverts those PDF files for free. Oh, and did I mention it’s literally as easy as 123?

Protecting your Excel Worksheet

To prevent a user from accidentally or deliberately changing, moving, or deleting important data from an Excel worksheet or workbook, you may want to protect your data to prevent it from being changed. You can also specify a password that users must use to enter or modify information on the worksheet. Click here to learn how to protect your worksheet in Excel.

Recover Earlier Versions of a File in Office 2010

Microsoft Office 2010 can recover your file if you close your file without saving it or if you decide to return to an earlier version of the file you are working on.

Remove Picture Background with PowerPoint 20101

You can accent or highlight the subject of a picture by removing the background or distracting details. PowerPoint 2010 allows you to do this with ease with its advanced picture editing option.

Removed skipped lines from your Word document

When authoring in Microsoft Word, the default template automatically skips a line between paragraphs - which is visually pleasing and does make it easier to read. But what if you're authoring in Word for another destination, such as a blog or social media site? When you cut and paste your text into your publishing tool, you may end up with a mess.

OneNote 2010

Microsoft OneNote 2010 is a digital notebook that provides a single place where you can gather all of your notes and information, with the added benefits of powerful search capabilities to find what you are looking for quickly, plus easy-to-use shared notebooks so you can manage information overload and work together with others more effectively.

Creating Thumbnail Images

In this Tech Tip you will learn to crop and scale down images for use on web based programs like Blackboard Home Pages. If you need an image size of approximately 150 by 150 pixels this is the tip for you.

OWA for iPhone and OWA for iPad

Microsoft Office Offers two new apps called OWA for iPhone & OWA for iPad which are used to access the Office 365 email via iPad and iPhone.

View only the messages that you want

View only the messages that you want

Mac: Instructions to create new rules in Outlook 2011

You can easily manage your overflow inbox by creating rules. For example, you may be subscribed to a few mailing list and you want to send them to a specific folder. Here is how you may accomplish this task.

Add a second time zone in Outlook Calendar

You can add a second time zone to your calendar and your calendar displays both time zones. If you have an appointment in Central time it also shows the appointment in the other time zone.

PC: Resize & Send Pictures in E-mail in One Step

If you want to share your favorite digital pictures with others, you can resize and send them as e-mail message attachments in one step.

PC: Multiple Calendar Views with Outlook 2010

In Microsoft Outlook, you can view multiple calendars at the same time, either side-by-side or overlaid into one merged calendar. This can include your calendars and shared calendars from other people.

Mac: Create a bookmark for your new email account in Firefox

Bookmarks are links to websites that make it easy to get back to your favorite places. This tech tip goes over creating a bookmark for your new email account—Outlook Web App in Firefox. We recommend using Firefox for accessing Outlook Web App (OWA).

PC: Create a bookmark for your new email account in Firefox

Bookmarks are links to websites that make it easy to get back to your favorite places. This tech tip goes over creating a bookmark for your new email account—Outlook Web App in Firefox. We recommend using Firefox for accessing Outlook Web App (OWA).

PC: Create & Use Email Templates in Outlook 2010

Do you compose and send the same email to different recipients repeatedly? Stop reinventing the wheel, Outlook 2010 provides an option to create email templates for later use.

Mac: Outlook Delegation Access

Microsoft Outlook can be used to allow another person delegation access to receive and respond to meeting requests or responses and to send email on your behalf. Other additional permissions which allow the delegate to read, create, or have full control over the mail can also be granted. More....

Emails in junk folder

At this time, some emails that are not junk are being sent to your junk folder. It is suggested that you check this folder often (daily). Below is one suggested method to move these emails to your inbox.

HTML or Rich Text

Problem: You are creating an email and find that the many of your options are grayed out, such as font styles or inserting a picture. This probably means that your email text is set to Plain Text.

Mac: Outlook 2011 - Accessing a Shared Mailbox

Instructions to access another person's mailbox from a Mac machine.

Mac: Add Holidays to Outlook Calendar

By default, no holidays are added to your calendar when you begin using Outlook 2011 for Mac users. By using the import command you can imported holidays rapidly. This option contains a huge list of countries, each with different holidays which can be imported instantly.

Mac: Change the time zone for Outlook 2011

If you have just received your new email account, your regional time zone may not be set correctly. As the result, the time for your received and sent emails is wrong. In addition, if you travel a lot for meetings back & forth to places with different time zones, you might need to set time zones accordingly. Outlook offers an easy way to set the time zones.

Acquire Help in Outlook

If you are in Outlook 2010 PC, Outlook 2011 Mac or the Outlook Web App (OWA) versions and have questions, the best thing to do is use the Outlook Help. In all three versions there are question mark icons that you can click on to access the Outlook help.

Let Outlook Read Your Emails - Speak Command

Outlook stands out among the other email clients because it includes list of features and tools, which add extra support for its users. Speak is a built-in feature of Word 2010, Outlook 2010, PowerPoint 2010 and OneNote 2010, that enables your computer to play back written text as spoken words.

Outlook save as draft

Problem: I need to save an email as draft so I can come back later to finish it. Solution: Click on the save icon.

Outlook uses the EASI log in information

Problem: Do I use my Lotus Notes username and password to log in to Outlook? Solution: No, you use your EASI username and password. This is the same username and password that you use for Blackboard or when you log on to your computer in the morning.

Outlook Web App adding your picture

Problem: How do you get your photo added to appear in the Outlook web App? Solution: To add the photo, it seems to work best to add it through the Outlook Web App.

Outlook Web App adding your signature

Problem: How do I create a signature using the Outlook Web App (OWA)? Solution: At the upper right side of the screen is the Options menu>See All Options>Settings>Mail

Outlook Web App: Remove a sender from Junk mail

Problem: You are finding that emails from an individual keep getting put in your junk mail folder. Answer: Here is one way to solve the problem for the Outlook Web App (OWA).

OWA: Instructions to create new rules in Outlook

You can easily manage your overflow inbox by creating rules. For example, you may be subscribed to a few mailing list and you want to send them to a specific folder. Here is how you may accomplish this task.

OWA: Change the time zone for Outlook Web App

If you have just received your new email account, your regional time zone may not be set correctly. As the result, the time for your received and sent emails is wrong. In addition, if you travel a lot for meetings back & forth to places with different time zones, you might need to set time zones accordingly. Outlook offers an easy way to set the time zones.

PC: Instructions to create new rules in Outlook

You can easily manage your overflow inbox by creating rules. For example, you may be subscribed to a few mailing list and you want to send them to a specific folder. Here is how you may accomplish this task.

PC: Adding an Additional Mailbox in Outlook 2010

The following are steps needed to add another person’s mailbox to your Outlook 2010 profile. IMPORTANT: the manager of the shared mailbox must have granted you permission

PC: Add Holidays to Outlook Calendar

By default, no holidays are added to your calendar when you begin using Outlook 2010 for Windows users. By using Calendar options, you can promptly import all holidays into Outlook Calendar in a short time. This option contains a huge list of countries, each with different holidays which can be imported instantly.

PC: Blocking a sender

Instructions for Outlook 2010 PC users>Right click on the email that you want to block > select Junk > Block sender

PC: Change the Time Zone for Outlook 2010

If you have just received your new email account, your regional time zone may not be set correctly. As the result, the time for your received and sent emails is wrong. In addition, if you travel a lot for meetings back & forth to places with different time zones, you might need to set time zones accordingly. Outlook offers an easy way to set the time zones.

PC: Outlook Delegation Access

Microsoft Outlook can be used to allow another person delegation access to receive and respond to meeting requests or responses and to send email on your behalf. Other additional permissions which allow the delegate to read, create, or have full control over the mail can also be granted.

Play sound when new emails arrive in Outlook web app

Open the Options menu > See All Options … > Settings > in Message Options group select the Play a sound when new items arrive option.

PC: Quickly Find Messages from the Same Sender

In Outlook 2010, there are two different procedures to help you find messages from the same sender.

PC: Restore the Unread Mail Folder, Outlook 2010

The Unread Mail folder is a default Outlook Search Folder. If deleted, you can create it again.

Send and Receive Contact groups for PC users

The best way to email a group of people at the same time is to put their email addresses in a distribution list (group). If other people use the same distribution list, you may share your distribution list so that they do not have to reinvent the wheel.

Send and Receive Contact Groups for OWA

The best way to email a group of people at the same time is to put their email addresses in a distribution list (group). If other people use the same distribution list, you may share your distribution list so that they do not have to reinvent the wheel.

Send and save message to folder

In your new message window, select the Options tab, in More Options group click on the triangle for Save and Send Item To menu item and select Other Folders… Outlook displays a list of your folders, select the folder that you want to save your message. When you send your message, you will have a copy of it in the folder that you selected in previous step.

Set a reminder to reply to a message

1. Right-click the message you want to set the reminder for > Follow up > Add Reminder 2. In the Due date list, click the date when you have to complete the follow up. You can also set a reminder before the due date. When you are done click the OK button.

Spell check before sending email is only available on IE

Problem: I want Outlook to automatically spell check before I send a message. Solution: Outlook Web App (OWA) spell check before sending Email is only available on Internet Explorer.

Display the Bcc box in Outlook 2010

By default the Bcc box is not displayed in Outlook. However, you may change this by following the instructions in the above link.

PC: Outlook 2010 - Commas between multiple message recipients

Outlook, by default, separates the email addresses using a ";”. You may change this option to use “,” as separator. File > Options > Mail > scroll down to Send messages section and select Comma can be used

Creating Strong Passwords

Your passwords are the keys you use to access your personal information that you have stored on your computer. It is very important that you always create a strong password. Passwords provide the first line of defense against unauthorized access to your organization.