Canvas FAQ

Please email us any Canvas question you might have and we will add it to the Canvas FAQ.

Contact information

Shahla Alavi 308-865-8861

Don Ray 308-865-8268

Jane Petersen 308-865-8623

How to access Canvas

1. Open a browser > in the address bar, type


2. From UNK homepage > at the bottom of the page, find Resources > Canvas.

Canvas support 24/7

  1. Canvas provides extensive user support resources including Canvas Guides and video tutorials.
    • These guides are updated every two weeks.
  2. In Canvas Global Navigation menu select Help. In the Help menu select one of the followings:
    •  Chat with Canvas Support to talk to a Canvas specialist.
    •  Phone with Canvas Support Hotline.
      • The phone number is listed in the Help menu.

Canvas tutorials for instructors

Getting Started with Canvas as an Instructor.

Canvas tutorials for students

Canvas Student Guide.

When courses are uploaded to Canvas

Summer and Fall courses will be uploaded April 1st.

Spring courses are uploaded October 15. 

How Do I register for Canvas instructional sessions that are offered by ITS?

  1. Sign up for a Canvas instructional session by going to
  2. You can also, contact Shahla Alavi 308-865-8861 or Don Ray 308-865-8268 for a one2one session.
    1. We are open from 8:00 am to 5:00 pm.

Instructions to export a Blackboard course

Instructions to export your course from Blackboard.

Instructions to export Grades from Blackboard

Login to Blackboard > Go to the class that you want > Control Panel > Grade Center > Full Garde Center > Work Offline > Download > in Data select Full Grade Center > in Options select Comma > in Save Location select My Computer > Submit > Download.

Blackboard downloads your students information as a CSV file. 

Step by step instructions to download grades from Grade Center with pictures.  

Instructions to import an exported Blackboard course to Canvas

Instruction to import an export Blackboard course to Canvas.

End of Blackboard Checklist

Read the following document to learn about how to export your Blackboard courses, deal with large media files, and save your students grades.

End of Blackboard checklist instructions

How do I translate Blackboard vocabularies to Canvas?

Blackboard to Canvas Crosswalk