Technology Helpdesk

Computer Maintenance

It is important to develop good computer maintenance habits to keep your computer running as efficiently as possible. Some time spent taking care of you computer will reward you with reliable service. By doing the following maintenance practices you can keep your computer happy, healthy and trouble free.

Uninstall / Remove Unwanted Programs

One of the easiest ways to help solve slow computers and pop-ups is simply uninstalling and removing programs you no longer need. A lot of times unwanted programs will get installed alongside a program you are actually installing on your computer. Users MUST make sure they are downloading and installing software from a legitimate website.

Also checkout the "Should I Remove It" program under the System Cleanup section of this webpage.

Windows 7

  • Click on the Start Button in the bottom left corner of your desktop and then choose Control Panel in the right column.

                     Windows start menu - Control Panel

  • Proceed to the Uninstall Programs section below

Windows 8.1

  • Right click on your Start button in the bottom left corner of your desktop and select Control Panel

                     Win8 - Control Panel

  • Proceed to the Uninstall Programs section below.

Uninstall Programs

  • The control panel window will open. In the bottom left portion of the window under Programs, select Uninstall a program.
    • If your window looks different, make sure the View by option in the top right corner is set to Category.

                     uninstall1

  • You will now get a window that list all the programs installed on your computer. You simply click on the program you want uninstall and select uninstall at the top of the list.
  • The uninstall process will now begin and you may be prompted to select a few more actions.

                     uninstall2

  • After all programs are uninstalled, restart your computer.

Disk Cleanup

Disk Cleanup is a computer maintenance utility that is included in the Microsoft Windows operating system and it is designed to free up space on the hard drive. The cleanup process involves searching and analyzing the hard drive for files that are no longer needed. Then it proceeds to remove them and thus freeing up disk space on the hard drive.

Also checkout "Glary Utilites" under the System Cleanup section of this webpage.

Windows 7

  • Click the Start button in the bottom right corner of your desktop, type in Disk Cleanup in the search box. Disk Cleanup should appear under the Programs section. Select Disk Cleanup.

                       win7diskcleanup1

  • Proceed to the Disk Cleanup section below.

Windows 8.1

  • Open up your Charm Bar by moving your mouse cursor into the top right corner of your desktop. Once the Charm Bar appears select the Search icon.
  • Enter Disk Cleanup into the search box. Select Disk Cleanup.

                       charmbaropen

  • Proceed to the Disk Cleanup section below.

Disk Cleanup

  • A window will pop up asking which Drive you want to clean up. Choose the drive labeled (C:) and press OK.

                       drivechose

  • Disk Cleanup will calculate and analyze how much space can be cleaned.
  • When the following windows opens check the following options:
    • Download Program Files
    • Temporary Internet Files
    • Temporary Files
    • Recycle Bin (Optional: This will empty your Recycling Bin, deleting everything. DO NOT check if you have something that you don't want permanently deleted)
    • Thumbnails

                       selectfiles

  • Click OK and Disk Cleanup will run. Restart computer when it is finished.

Disk Defragment & Disk Check

Coming Soon

Programs At Startup

Coming Soon

Virus / Spyware Removal & Other System Cleanup Programs

Virus Removal Tools

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Start with Should I Remove It?, to remove all unwanted programs, then use Malwarebytes and SuperAntiSpyware.

  • If you have pop-ups in your browser or your homepage has changed to a different search engine. Run AdwCleaner for Windows and AdwareMedic for Apple

Once the infection is cleaned, you may want to uninstall any program that you used to remove the virus, because they may interfere with your current anti-virus software.

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Important:  it is better to download/install all the software then run the software in SafeMode.

Make sure each of the following is updated before running.

Both programs can be downloaded from a website called Ninite.com. Ninite is a website that allows you to safely and easily download multiple programs without the need to select the correct version, and it automatically says “No” to all toolbars and add-ons.

Adware (Pop-ups) / Browser Hijacker Cleaner

AdwCleaner: http://bleepingcomputer.com/download/adwcleaner/      - Click Download Now       (Removes Adware & Browser HiJackers)

  • Open Program, Scan your computer, Then Clean your computer

Junkware Removal Tool: http://bleepingcomputer.com/download/junkware-removal-tool/ - Click Download Now    (Removes Adware & Toolbars)

  • Open Program, Press any key to continue.

Mac Users: Adware Medic: http://adwaremedic.com    - Download & Install

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System Performance Programs

Should I Remove it?: http://shouldiremoveit.com/download.aspx        (Removes unwanted programs)

  • Open Should I Remove It, select program you want to remove, Uninstall - Any program rated Red or Orange can probably be removed.

Glary Utilites: http://ninite.com/glary       (System Cleanup Program)

  • Open Glary, go to 1-Click Maintenance, Check All, Scan for Issues, Repair Problems

Auslogics Defrag: http://ninite.com/auslogics       (Disk Optimization Program)

  • Open Auslogics, Check ONLY “Local Disk C:”, click arrow next to Defrag, Defrag and Optimize (this may take a few hours)

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Steps to get into SafeMode ( Windows 7 or Vista )

  1. Restart computer.
  2. Keep hitting the F8 key while computer is starting up until you hear the beep.
  3. Select SafeMode with networking.
  4. Let computer finish booting up.

Steps to run to get to SafeMode ( Windows 8 )

  1. At login screen, hold shift key while clicking on the restart button in the bottom right corner, click Troubleshoot, click Advanced Options, click Startup Settings, select Restart, after it restarts press 5 to select Safe Mode w/ Networking.