University of Nebraska Kearney

UNK
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Helpdesk Support for Students
 

The Helpdesk will provide support to students in the following areas:

 

  • Assistance connecting personal computer to the campus network
  • Support for wireless connectivity around campus

 

Computer Clean-up Policy
(see Computer Clean-up Policy under Related Pages)
 

  • $125 removal charge for viruses, ad-aware, and spyware
    (no peer-to-peer application will be removed unless it is blocking the network connection) 
  • $100 charge for reformatting a computer 

ITS Helpdesk responsibility with a reformatting 

  • Will reinstall the operating system

Student responsibility with a reformatting 

  • must back up their files on the computer
  • must provide operating system software
  • must reinstall any application software
    (i.e. Office, iTunes, antivirus software


 

 

 

Office of Information Technology Services, 114 Otto Olsen Bldg, (308) 865-8950
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