Ombudsperson

Services

If you find yourself asking...

  • Now what do I do?
  • I am at the end of my rope.
  • How can I cut through the red tape?
  • Something should be done!
  • Who should I talk to?
  • I feel like I am going in circles!
  • How can I get this resolved?

...the Ombudsperson can help!

The Ombudsperson may assist any member of the University of Nebraska at Kearney community in the resolution of academic, administrative or other University related issues that cannot otherwise be resolved equitably within existing mechanisms.

The Ombudsperson will seek to improve the academic and administrative processes of the University by monitoring trends and recommending reforms.

The Ombudsperson may listen to concerns regarding academic or administrative policies, procedures, practices or decisions.  From that, the Ombudsperson will make recommendations on the next step(s) to take toward a resolution.

The Ombudsperson will make every effort to resolve problems as fairly and expeditiously as possible.

The Ombudsperson will consider all information to be confidential unless discrimination, harassment, or danger to self or others is present.

Contact the Ombudsperson when... 

  • you are unsure which policies, procedures or regulations apply in your situation.
  • you believe a policy, procedure or regulation has been applied unfairly or erroneously to you.
  • you want to discuss a sensitive issue in confidence.
  • you are unsure of where to go or what options are open to you.

The Ombudsperson does not get involved when... 

  • you want legal advice or legal representation.
  • you have a non-university related disagreement or problem.
  • you want someone to represent you in a university grievance procedure.
  • you want someone to advocate for you (take a side) in a dispute.

Services of the Ombudsperson are available to you if you are a member of the University community--student, staff, or faculty. Your concerns may be directed to the Ombudsperson by appointment, walk-in, letter, telephone, or e-mail.