UNK is using Outlook as its official Campus email. Outlook is part of the Microsoft 365 Education package.
Microsoft 365 for Education is a subscription service that allows you to collaborate and share your work. Microsoft 365 subscription allows access to Microsoft applications and online productivity services like built-in instant messaging, voice and video chat, tasks, mobile access, spam and virus protection.
Once students are enrolled in a class, an email account is assigned to them. It may take a day of so after the enrolment for an email account to be assigned. All UNK official notifications are emailed to students' UNK email account. It is important to check this account frequently.
The day after you enrolled for your classes, find your email address by logging into your MyBlue account at https://myblue.unk.edu and click on Email Address link located in the Profile section in the left menu.
When entering your UNK password, does it indicate your password is incorrect?
If you know your UNK password is correct and you are using the integrated mail apps such as Gmail for Android and Mail App on iOS on your mobile device, it may continue to ask you for your UNK password and indicate your password is incorrect.
Solution
Download the Microsoft Outlook app to your mobile device and follow directions to set up your UNK account. All UNK email will go through Outlook on your device.
Your email address will be in one of the following formats:
UNK students: username@lopers.unk.edu
UNK faculty and staff: username@unk.edu
Use your complete email address and campus password.
Students may keep their campus email account for two years after their last semester of classes taken.
The maximum number of email recipients is 500.
The maximum total size of an email message, this includes the message header, the message body, and any file attachments is 25MB.
Each UNK email user receives 49.5GB of storage space for email. If you reach your 49.5GB limit you will no longer be able to send email.
Yes, you need your campus email account.
UNK email account provides the benefits of Microsoft in an ad-free environment.
You will need to use your campus email account for all UNK notifications and emails.
Canvas will only communicate with you through your campus email account.
No, it does not. Campus Email is powered by Microsoft but it is separate from other email accounts you may have with Microsoft.
The following document outlines information on the ITS officially two-factor supported email clients and community contributions on other clients which may also work.
Computers
Supported Software:
Windows: Microsoft Office 2016, 2019, or Office 365 -- NOT: Office 2010, 2013
Mac: Microsoft Office 2016, 2019, or Office 365 -- NOT: Office 2011
Unsupported:
Mac: Apple Mail - requires macOS X 10.14 or higher. Mail on 10.13 or below will not work with DUO. ITS doesn't provide support for Apple Mail.
Phones/tablets
Supported Software:
MS Outlook app, from the device's app store
DUO Mobile app
Android: Use the MS Outlook app. Minimum Android version: Android 7.0 or higher
Unsupported Software:
iPhone, iPad:
Apple Mail requires iOS 11.x+ to run. This is the iPhone 5s, 6, and higher.
Apple Mail will work with two-factor but is not supported.
