Stockless Office Supply Program
The University of Nebraska has signed a new contract with Office Depot to furnish office supplies utilizing a stockless purchasing/prime vendor. This program allows departments to go online and order office supplies directly from Office Depot and have them sent right to their office. With this new contract, Office Depot has offered better overall pricing discounts. The new contract pricing will be received by all customers with less emphasis on volume purchases. Also, for orders $150 or more, Except for special orders, there will be an additional 2% discount. You will see this discount at the time you place your order through the Office Depot web site.
Order on-line now at Office Depot
Introduction Letter
Our Commitment to You
Office Depot Business Services Division is committed to providing you quality products, at the highest service levels in our industry, using customer driven distribution systems. This is achieved through constant innovation, individual initiative and teamwork. We are determined to operate on the leading edge of technology to provide both our external and internal customers with the tools and information they require to maximize efficiencies and reduce cost. We pledge to listen and respond with integrity and honesty to our customers, our employees and our suppliers. We believe by sharing the common goal of quality, we can build mutually beneficial, long-term relationships that result in partnerships of excellence.
Key Phone Number and Contact List
Office Depot Business Services Division
The Office Depot Customer Service Department will be able to assist you with product information, stock checks, pricing, order status and help with Special Orders.
Phone
Toll Free number: 1-888-263-3423
Available 8:00 a.m. CST to 5:00 p.m. CST (Monday thru Friday)
Fax
Toll Free 1-888-813-7272
Available 24 Hrs. Day (7 Days a Week)
Address
1105 Xenim Lane, Ste. 100
Plymouth, MN 55441
Administration, Omaha, NE
Account Manager: Mike Molloy
Phone: 402-926-0166, ext 213
Toll Free Number: 888-438-2822, ext 213
Distribution, Omaha, NE
Operations Manager: Kim Carlson
Phone: Toll Free 1-800-392-4777 Ext. 2017
Fax: Toll Free 1-888-438-7969
Ordering Instructions. Effective June 30, 1999, The University of Nebraska will begin ordering office supplies direct from Office Depot Business Services Division. ALL ORDERS ARE TO BE PLACED WITH THE OFFICE DEPOT BUSINESS SERVICES DIVISION ANDNOT THE OFFICE DEPOT RETAIL STORES.
The University departments will use the Office Depot secure web-site (https://business.officedepot.com/) as the preferred method for placing their orders.
Your Internet, Fax or Phone Orders must include the following information:
1. Date:
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Date of Order. (fax orders only).
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2. Ordered by:
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First and Last Name (please print name).
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3. Address/ Ship to:
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Change the ship to address. Use your delivery consignee number in this blank.
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4. Address/ Ship to:
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__ __ __ __ __ __ __ __ __ __
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5. G/L Account #:
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__ __ __ __ __ __
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6. Reference #:
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Your own individual method of tracking your orders.
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7. Contact Name:
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Fill in your name.
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8. Phone number:
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Phone number of person ordering.
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9. Fax number:
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Your Fax number (Fax Orders Only)
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10. Stock Number(s):
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The Office Depot , BSD Catalog uses a 6-digit item number. When ordering items found in “Wholesaler Catalogs”, those used by some local vendors, please use the complete manufacturer product number when ordering on the Internet.
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11. Quantity:
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Order only by the unit of measure indicated on the Requisition Form or the Office Depot Catalog unit column.
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12. Unit of Measure:
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Unit of measure denotes how the item is sold by Office Depot. All items must be ordered by the unit of measure found on the requisition form or in the Office Depot Catalog Unit Column.
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How to Order
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Internet Ordering Will Be The Preferred Ordering Method
(https://business.officedepot.com). Internet and fax orders may be placed 24 hours a day, 7 days a week. Phone orders will be accepted Monday thru Friday, 8:00 a.m. to 5:00 p.m.
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Catalog
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The Office Depot Office Products Catalog consists of 15,000 plus items. The catalog is updated annually in September and will have the ordering information and forms bound in the front of the regular catalog pages. You can obtain a catalog when placing an Office Depot order. The item number for a catalog is 630-471.
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Prices
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Prices shown in the Office Depot BSD catalog, are the Manufacturers’ suggested list prices and do NOT reflect the University’s net price. The University’s net prices for stock items may be found on the Internet (https://business.officedepot.com). Pricing for “Special order” items may be obtained by calling Office Depot’s Customer Service Department.
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Delivery
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Orders placed on the internet for in stock items by 5 p.m. (CST) or with our office by 5 p.m. (CST) will be delivered to the UNK departments within two business days by UPS.
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Special Orders
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Items marked as “special” from our Office Products Catalog i.e., custom stamps may be ordered using the manufacturer’s item number. Delivery time for these items may be two days to four weeks depending on the item. Special order items must be faxed into our Customer Service Department.
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Emergency Orders
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Please contact the Customer Service Department for emergency orders. EMERGENCY ORDERS are defined as orders that are needed on days other than the normal delivery days. If an Emergency order needs to be picked up at our Office Depot Retail Store please call the UNK Purchasing Dept. for instructions.
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Packing List
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A Packing List will be enclosed in box number one of your order. Note the packing list is not an invoice. You will also receive a Summarized Delivery Document for each order. Orders should be checked against the Packing List immediately after delivery to prevent items from being pulled out and used by staff before they are verified. In the event there is an error please see next section for instructions.
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Invoicing
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University of Nebraska Accounts Payable will receive a daily bill from Office Depot. Departments will be billed/invoiced, via their general ledger, with reference to the specific cost object under which the order was placed.
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Back Orders
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When an item is temporarily out of stock, the quantity that is backordered will be indicated in the backorder column on the packing list. The item will be delivered as soon as it is available.
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Address Changes/
Deletions
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If you relocate to a different mail drop or cost object , please contact UNK Purchasing to update your ship to address or cost object information.
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