UNK Cable TV Frequently Asked Questions

How do I get service?

All student rooms are equipped with a CATV outlet. Locate the TV outlet in your room and connect one end of a standard coaxial cable to it and the other end to the “CATV” or “VHF IN” on your television. Do not connect to the “UHF” in on your television.

Where can I find current listing and programming for what’s on TV?

Channel 20.1 provides a lineup guide. You can also get a current line-up for TV programming by going online, entering your ZIP code (68849), and then selecting “University of Nebraska at Kearney – Cable”.All student rooms are equipped with a CATV outlet. If you have a cable-ready TV, simply connect your television to the wall outlet using a standard coaxial cable, also called a RF cable.

What are the minimum specifications for a high definition television recommended so that I can receive digital service?

 Any high definition digital television that has a digital tuner that supports clear QAM and 8VSB signals will be acceptable. The QAM tuner in the television should be a minimum 860MHZ.

How to address common reception issues?

No picture on one or all channels, no color, buzzing sounds, dark or rolling pictures, stations on wrong channel, vertical bars, snowy pictures, etc. Typically these types of problems can be a result of a system wide issue, in room cabling issue or the television and/or connected devices to the television.

First check to see if a neighbor in another room is experiencing the same problem. If not, if possible, try to connect your television to another outlet where another television is not experiencing a problem. If a neighbor is experiencing the same problem or the problem is associated with your outlet, please call helpdesk support at (308) 865-8363.

I only receive channels 3-13. Why?

If you have a cable ready TV, you must have your TV set to CATV, CABLE, or STD. To do this, set the switch on the front or back of your TV or VCR, OR using your remote, select “SETUP” or “MENU” and set the on-screen display accordingly.

If you are experiencing problems with your cable TV service, it may be something you can resolve yourself in just minutes. Here are some tips for the most common user related issues.

How do I program my digital TV to receive all the University channels??

If you have a digital TV not connected to a cable receiver, it is important to auto program your TV to ensure you are viewing all the available analog and digital channels. Exact details on how to auto program or auto tune digital TVs vary from manufacturer to manufacturer and from model to model. These instructions are generalizations that are meant to describe the way most TVs accomplish this feature. For best results, refer to the owner’s manual for the specific TV you are working with. Most TVs will take between 20-45 minutes to complete this function.

Using the TVs remote control, follow these general steps:

Step 1: Press the “Power” button to turn on the TV
Step 2: Press the “Menu” Button
Step 3: Select “Set-Up”
Step 4: Select “Antenna” then “Cable”
Step 5: Select “Auto Program/Auto Tune” then “OK”

How do I make my analog TV work on the University’s digital cable system?

If you have an older analog television, your television cannot receive UNK’s digital cable signal without use of a digital-to-analog converter box.  Alternatively, it may make more sense to just purchase a digital television.
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